What We Collect And Why We Hold It
Opening an account here starts a small, fixed set of records. Your mobile number and the one-time password used to verify it, your name, and the wallet number you register for deposits — that is the core of your profile. When you add funds through bKash,
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Nagad, Rocket, Upay or a bank transfer, we keep the transaction reference the wallet returns, the amount in taka and the time it settled, because that line is what we check when you query a balance. Play leaves its own trail: the tables, slots or cricket
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markets you opened, session length, device type and browser, so one account keeps working on your phone and on a larger screen. We do not ask for a field we cannot explain, and each item on the sign-up screen has a reason attached. Your rights sit
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alongside those records. You can ask what we hold, request a copy, correct an old number or a misspelt name, and ask us to close the account and remove what we no longer have to keep. Some lines stay put regardless — payment history tied to
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wallet transactions, and anything we must retain under applicable rules. Data handling and feature availability both depend on your local law and which regions you can access from. Send the request to our support desk and we will tell you exactly what applies to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.